Shipping Policy

Thank you for choosing ChefsWords! We're dedicated to providing you with exceptional culinary experiences, delivered with care. Kindly review our shipping policy below:

Order Processing:

  • Orders are typically processed within 1-2 business days from the time of purchase, excluding weekends and public holidays.
  • Orders placed after 12:00 PM EST may be processed on the following business day.

Shipping Rates and Delivery Times:

  • Shipping rates are determined based on factors such as destination, package weight, and dimensions.
  • Estimated delivery times will be provided at checkout, based on the selected shipping method and delivery location.

Domestic Shipping (within the United States):

  • We ship to addresses within the United States using trusted carriers.
  • Domestic orders typically arrive within 4-7 business days, depending on the shipping method selected and the delivery destination.

International Shipping:

  • We offer international shipping to select countries.
  • International delivery times may vary due to customs clearance processes and the postal service of the destination country. Please allow 7-10 business days for international orders to arrive.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

Shipping Restrictions:

  • We are unable to ship to P.O. boxes. Please provide a physical address for delivery.
  • Certain items may have shipping restrictions due to size, weight, or regulatory reasons. Any such restrictions will be clearly communicated on the product page.

Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer support team at info@chefswords.com for prompt assistance.

Order Modifications and Cancellations:

  • Once an order has been processed and shipped, modifications or cancellations may not be feasible. Please reach out to us as soon as possible if you need to make changes to your order.

Holiday Shipping:

  • During peak seasons and holidays, shipping times may be extended due to increased order volumes and carrier delays. We recommend placing your orders in advance to ensure timely delivery.

Questions or Concerns:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@chefswords.com or refer to our FAQ page for more information.

By placing an order with us, you agree to comply with the terms and conditions outlined in this shipping policy.

Thank you for choosing ChefsWords!